Owner Frequently Asked Questions
Q: How do you screen prospective residents?A: All applicants must complete a standard application to rent, which is then run for credit and eviction history through the major credit bureaus. We also verify employment and rental history through direct contact with both employers and landlords.
Q: Do you handle maintenance at my property?A: We handle all maintenance issues that come up at your properties pertaining to the residents. All residents are required to put their maintenance requests in writing. We typically respond to maintenance requests within 24-48 hours. You determine the amount of involvement you want to have in the regular maintenance at your property by setting a “cost of repair” dollar amount over which you wish to be contacted.
Q: Can I reach you after hours?
Q: What are your accounting services included?
A: We use professional property management accounting software to create detailed owner packets that are generated monthly and delivered by email.
Owner packets include an owner statement, balance sheet, income statement, copies of work orders, and invoices.
Monthly net income is paid to our owners by direct deposit, making it as convenient as possible for our clients.At the end of the year, Key of San Diego Property Management provides clients with a 1099 & a comprehensive account summary designed to simplify tax preparation.
Q: How I can sign lease agreement? Should I meet you personally?A: We can send lease to your email using online electronic signature or we can meet you personally and get a wet signature. You will get a copy of an executed contract.
Q: Do you sell real estate too?A: Yes, we are working with sellers/ buyers/investors.
Q: How much security deposit do you charge the tenant?
A: Maximum Landlord can charge (Civ. Code §§ 1950.5 and 1940.5g):
- Two months rent for unfurnished units,
- Three months rent for furnished units.
Most common is one month rent for unfurnished units.
Q: What type of properties do you manage?
- Single Family Homes
- Multiple family complexes 5+ units